Travel Companies new
Cloud Call Center Software For Travel Companies
Transform your travel company with KrispCall’s advanced call center software. Provide exceptional, personalized support to travelers around the globe, ensuring smooth and memorable journeys to their dream destinations.
Get a Virtual Number
Get local, mobile, and toll-free virtual phone numbers from 100+ countries and expand your business worldwide.
9000+ companies worldwide trust and cherish our service
How to Set Up Call Center Software For
a Travel Company?
Setting up your call center system for a travel company with KrispCall is easy and straightforward. Follow these simple steps to get started:
Sign up for a KrispCall account.
Purchase a virtual phone number and submit any required documents.
Invite your team and assign them the virtual numbers.
Start making and receiving calls right away!
Why Choose KrispCall Call Center Software for
Your Travel Agency?
Streamline Travel Management with Ease
Respond to Customer Inquiries Instantly
Cater to Individual Traveler Needs
Deliver a Consistent Customer Experience
Smart Automation Features to Elevate Your
Travel Business
Enjoy a variety of essential call management, analytics, and reporting tools to enhance your operations.
Shared Number
Boost customer response by sharing your number with your team members and eliminating missed calls.
Phone Tree (IVR)
Leverage KrispCall's phone tree for efficient call routing, ensuring swift access to the right department for information.
Call Forwarding
Improve call management with call forwarding - never miss vital calls, boost agents’ productivity, and customer satisfaction.
Voicemail Transcription
Get written transcripts of your voicemails, extract key information, and ensure you never miss important details or opportunities.
Live Call Monitoring
Monitor live calls to ensure quality standards and gain real-time insights that drive performance and customer satisfaction.
Power Dialer
Manage a large volume of outbound calls by automating call dialing and improving agent efficiency & sales performance.
Auto Reply for Missed Call
Enhance caller experience by sending replies for their missed calls. Prompt them on how to reach your business even when you're unavailable.
Custom caller ID
Use an external caller ID to cloak your phone number. Hide your real phone number & protect your privacy.
Simultaneous Ringing
Use simultaneous ringing to ring multiple agents at once and ensure swift call answering & consistent customer interactions.
Voicemail Greeting
Record customized, professional, and creative voicemail greetings to greet callers with automated voice messages.
Bulk SMS
Convey a message to a large audience in one go. Reach your audience with important announcements instantly and efficiently.
Expand Your Office Worldwide with Virtual Office Phone Numbers
Easily handle incoming calls from customers and businesses to provide greater customer support at their preferred country number.
Proud to be Recognized as VoIP Leader & Regional Leader in ANZ, EMEA, Europe, and Asia Pacific by G2
J C.
HR Officer
Jun 23, 2025
“I love how easy KrispCall is to use, and the helpful support makes it easy for me to manage multiple numbers and stay connected globally.”
Mike B.
Co-Founder and Business Dev...
Jun 04, 2025
“KrispCall won us over with lightning-fast support, effortless access to numbers and SMS, and pricing that makes sense for small businesses.”
Tkachenko E.
Software Developer
Apr 21, 2025
“KrispCall lets me manage all my calls, texts, and voicemails from one place, helping me stay organized and present a professional image wherever I work.”
Amanda C.
CEO
Jan 22, 2025
“KrispCall’s quick, respectful customer support helped me find the perfect solution for global calls and a customer service number!”
Nagendra V.
Digital Marketing Specialist
Oct 07, 2024
“KrispCall makes global calling effortless with all the tools I need in one place—perfect for connecting with clients worldwide & my digital marketing needs!”
James S.
Software Engineer
May 21, 2025
“KrispCall’s easy setup and intuitive interface keep my team’s communication organized, while its AI-powered platform has streamlined global calls and customer interactions.”
Taha Ryuko S.
Founder & CEO
May 29, 2025
“We received a prompt response right after reaching out, and KrispCall helped resolve my virtual identity issue.”
Colin L.
Server
Feb 11, 2025
“We use KrispCall for a Hong Kong number to receive OTPs—the service is reliable, support is excellent, and the daily usage emails keep us in the loop.”
Lucas W.
Product Manager
Dec 3, 2024
"KrispCall’s authentic, professional service and exceptional customer understanding make staying connected with clients effortless—I’m very happy with it!"
Pushkar Verma
Director
Aug 12, 2024
“The setup process was very easy, with chat support available during our business hours. We needed a UK number with WhatsApp setup, and this solution met our needs at a reasonable price.”
Turan B.
Researcher
Jun 05, 2025
“KrispCall helped me get a virtual number that makes international calling smooth and easy.”
Sandeep M.
Real Estate Specialist
Apr 22, 2025
“KrispCall helped me get a UK number and set up WhatsApp and Telegram effortlessly for my real estate client calls from Dubai.”
Teddy M.
Finance Professional - Busin...
Feb 04, 2025
“Super quick setup and amazing support, KrispCall made it easy for our customers to reach us!”
Hunter F.
Business Analyst
Nov 12, 2024
"KrispCall’s amazing VoIP features and seamless number porting have been essential for managing my international business calls and remote team—highly recommended!"
Matthew Jones (JP, AFIML)
Associate Fellow
Jul 18, 2024
“Been using KrispCall for a while now and the service is great and the customer support is so responsive”
Integration With CRM Software & Other Business Tools
KrispCall seamlessly integrates with your preferred CRM systems and other business tools in just a minute, making it ideal for a range of call center applications. This integration boosts telephony capabilities and significantly improves customer service efficiency.
Find your CRM
Connect with the CRM applications you use. With KrispCall, you can integrate with over 100 applications seamlessly.
Types of Travel Call Center Software
Following are the types of call center software you can consider for your travel company.
Designed to efficiently manage incoming customer calls, this software ensures your travel team can address inquiries and support requests, enhancing traveler satisfaction with prompt and reliable responses.
Focused on proactive conversations, this software enables your team to reach out for follow-ups, surveys, and sales opportunities, strengthening relationships with customers and boosting engagement.
Operating independently of human agents, this software provides 24/7 service using pre-recorded messages for simple inquiries. With features like IVR, chatbots, and interactive virtual agents (IVA), it streamlines processes and enhances efficiency for travel companies.
Integrates different communication platforms, such as voice, email, chat, and social media. This approach allows businesses to connect with customers on their preferred channels, providing a consistent and cohesive experience.
Supporting remote teams, this software offers flexibility and scalability, enabling travel agents to manage calls from anywhere—ideal for agencies adapting to the modern work environment.
How To Choose the Best Call Center For Your Travel Company?
Affordable Solutions Tailored for You
Select the plan that perfectly suits your team, all at an incredibly low price with absolutely no hidden fees.
Essential
$ 15
Per user per month
Calling & SMS charges applicable
Recommended for Small Businesses, Startups & Freelancers
Standard
Popular$ 40
Per user per month
Calling & SMS charges applicable
Recommended for Mid-size Businesses & Call Centers
Enterprise
Custom
Pricing
Calling & SMS charges applicable
Custom solution for teams with varying needs. Upgrading to Enterprise plan
KrispCall for Multiple Platforms
Stay connected no matter where you are. KrispCall is your constant companion, available on iOS, Android, as a WebApp, and Google Chrome Extension.
Frequently Asked Questions
Didn’t find the Answer you were looking for? Visit our Help Center or Contact Support
A travel call center is a specialized customer service center focused on supporting individuals in the travel industry. These centers handle various tasks, including booking travel arrangements, answering inquiries, and providing customer support. They assist with booking flights, hotels, and car rentals, offer travel advice, and help resolve any travel-related issues or concerns.
Setting up call center software for the travel industry is quick and easy. Follow these steps:
- Select the Right Software
- Create an Account
- Submit the Required Information on the setup.
- Configure Call Routing and IVR
- Define Call Management Strategies
- Invite Team Members
- Begin Managing Calls
Some of the best call center softwares for travel agents are Krispcall, Nextiva, RingCentral, and Dialpad.
Running a call center business for a travel agency from home is straightforward with cloud-based travel call center software. This software allows travel companies to operate remotely, eliminating the need for a physical office in a specific location. It empowers travel industry employees to manage their tasks efficiently from the comfort of their homes, ensuring flexibility and productivity.
Some essential features included in the travel and hospitality call center software include:
- Call routing
- CRM integration
- Reporting and analytics
- Interactive Voice Response (IVR)
- Voicemail
- Call recording
- Call forwarding
